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FAQ

Questions, answered.

Everything you might want to know before you bring your household on board. Still stuck? We're one message away.

Popular questions

Is HouseholdOS really free?

Yes. The Free plan covers one household with up to five members and the core modules — tasks, chores, the shared calendar and shopping lists — with no time limit and no card required. Family adds the premium modules for households that want everything in one place.

Can my kids use it safely?

That's the point. Children get a simple, friendly view limited to their own chores and rewards, and you decide exactly what each member can see and do through roles and permissions. There are no ads and we never sell your family's data.

Do we all need to be on the same plan?

No — a plan belongs to the household, not the person. One adult sets up Family and everyone in the household gets the premium modules automatically.

What happens to our data if we leave?

It's yours. You can export your household's data at any time, and if you close your account we delete it. We'll always give you a clean way to take your information with you.

Does it work on my phone?

Yes. HouseholdOS runs in any modern browser and is built mobile-first, so it works beautifully on phones and tablets right alongside your laptop — no app store required to get started.

When can I pay for Family?

Premium billing is rolling out now. Start free today and you'll be invited to upgrade the moment Family plans go live — and you won't be charged a cent before you choose to.

More about HouseholdOS

Who is HouseholdOS for?

Any group that runs a home together — families with kids, roommates splitting the chores and the rent, co-parents coordinating across two houses, couples, and caregivers looking after a loved one. Roles and permissions flex to fit whichever kind of household you are.

How many people can join a household?

The Free plan covers one household with up to five members. Family lifts that to unlimited members and up to three households, so a big family or a multi-home setup fits comfortably.

Is my family's data private?

Yes. Every household is isolated at the database level, sign-in is handled by Auth0, and files are kept in private storage behind access-checked links. We show no ads and never sell your data. See our Security page for the full picture.

Do you have a mobile app?

HouseholdOS is built mobile-first and runs in any modern browser, so it works beautifully on phones and tablets today — add it to your home screen and it behaves like an app. You don't need an app store to get started.

Can I control what my kids can see and do?

Completely. Children get a simple view limited to their own chores and rewards, teens get a bit more with limits you set, and you decide exactly what each member can access through roles. Adult approval on chore points is optional but available.

What happens if I invite someone by mistake?

Invitations are single-use, time-limited links tied to the email you send them to, and you can remove any member at any time. Guests get time-boxed access to only the modules you choose to share.

Still have a question?

Ask us anything about HouseholdOS — plans, privacy, or whether it fits your household. Real answers from real people.

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